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5 assessments a month. A ranked list, not a single diagnosis.
- A short history comes before Home. Explore sample skips that.
- Photo or video, a cough, symptoms, and labs if you have them.
- A ranked list and an urgency. It is not a diagnosis.
- Emergency symptoms stop the visit.
- You can download a copy. Account deletion is not available yet. Health pages do not load a marketing tracker.
This intake is visit preparation for the chart. It is not a diagnosis and not a clearance. Empty fields stay Not entered. Symptra is not a doctor, not HIPAA certified, and not FDA-cleared.
What this is
Visit preparation. Not a device.
- Wellness. General health education does not interpret your chart into a ranked differential. That is not what this visit is.
- Visit preparation — this release. Symptra prepares a visit note you can read and hand to a clinician. It is not software as a medical device. You see the inputs, the ranking, and the urgency. A clinician share pack is the handoff. It is not a claim of regulatory clearance.
- Software as a medical device — not this release. A later program would need clinical validation, a quality system, and FDA review before anyone could claim the software diagnoses or treats. We do not make that claim.
Symptra is not HIPAA certified and not FDA-cleared. Those phrases are not used because they would be false.
HIPAA is a set of duties, not a badge an app can award itself. Sensitive fields are encrypted at rest, and health pages do not load marketing trackers. Settings can download a JSON copy. Account deletion is not available yet; it is planned for production. A covered entity still needs a Business Associate Agreement and a production review before real patient information is processed. Legal notes.
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Symptra gives an AI assessment: a ranked differential and an urgency, not a diagnosis from a licensed clinician and not a medical device. It can be wrong. If this could be an emergency — chest pain, trouble breathing, stroke signs, a severe allergic reaction, or heavy bleeding — call 911 or your local emergency number. In a crisis, call or text 988. Do not wait for the app. Share the visit note with your own clinician before you treat it as a plan.